Last Updated: June 2026
At NorfolkTrades, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.
This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data when using our website and services.
NorfolkTrades is an online directory and jobs platform designed to connect customers with local businesses and tradespeople across Norfolk.
If you have any questions regarding this Privacy Policy, please contact us:
Email: sales@norfolktrades.co.uk
When using NorfolkTrades, you may provide information including:
Name
Email address
Business name
Business contact details
Website and social media links
Business descriptions
Images and videos uploaded to your profile
Reviews and ratings
Job postings and enquiries
Information submitted through contact forms
When you visit NorfolkTrades, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on the website
Referral sources
Cookie and usage data
We use the information we collect to:
Create and manage user accounts
Display business listings and profiles
Process memberships and subscriptions
Provide customer support
Respond to enquiries
Operate and improve NorfolkTrades
Monitor website performance and security
Prevent fraud, abuse, and misuse of the platform
Comply with legal obligations
All membership payments on NorfolkTrades are processed securely through Stripe.
NorfolkTrades does not store or have access to your full payment card details.
Payment information is handled directly by Stripe in accordance with their privacy and security policies.
For more information, please visit Stripe’s Privacy Policy.
Information that you choose to publish in your business listing may be publicly visible on NorfolkTrades.
This may include:
Business name
Contact details
Business description
Images and videos
Website and social media links
Reviews and ratings
Please ensure any information submitted for your public profile is suitable for public display.
NorfolkTrades uses cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyse website traffic
Enhance user experience
Maintain website security
You can control cookies through your browser settings at any time.
Disabling certain cookies may affect website functionality.
NorfolkTrades does not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers where necessary to operate the website, including:
Stripe (payment processing)
Website hosting providers
Security and analytics services
Technical support providers
Information may also be disclosed where required by law or to protect the rights, safety, or security of NorfolkTrades, its users, or the public.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
However, no online platform can guarantee absolute security, and users submit information at their own risk.
We retain personal information only for as long as necessary to:
Provide our services
Maintain user accounts
Comply with legal obligations
Resolve disputes
Enforce our terms and policies
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Depending on your location and applicable laws, you may have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your data
Restrict or object to certain processing activities
Withdraw consent where applicable
Request a copy of the personal information we hold about you
To exercise any of these rights, please contact:
NorfolkTrades may contain links to external websites operated by third parties.
We are not responsible for the content, privacy practices, or policies of external websites and encourage users to review their privacy policies separately.
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective immediately upon posting.
We encourage users to review this page periodically to remain informed about how their information is protected.
If you have any questions about this Privacy Policy or how your information is handled, please contact:
NorfolkTrades
Email: sales@norfolktrades.co.uk
