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Terms And Conditions

Terms & Conditions

Last Updated: June 2026

Welcome to NorfolkTrades. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use NorfolkTrades.


About NorfolkTrades

NorfolkTrades is an online business directory and jobs platform designed to connect customers with local businesses and tradespeople throughout Norfolk.

These Terms apply to all users of the website, including visitors, customers, businesses, and members.


Memberships

Businesses may purchase a NorfolkTrades membership to create and maintain a business listing on the platform.

Membership features, pricing, and benefits are displayed on the website and may be updated from time to time.

NorfolkTrades reserves the right to amend membership pricing, features, benefits, and services where necessary.


Payments

All payments are processed securely through Stripe.

By purchasing a membership, you agree to pay the applicable membership fee and any recurring payments associated with your chosen subscription.

It is your responsibility to ensure that your payment information remains accurate and up to date.

Failure to maintain a valid payment method may result in the suspension or removal of membership benefits.


Cancellations & Refunds

Memberships may be cancelled at any time.

If a membership is cancelled, the listing and membership benefits will remain active until the end of the current paid billing period.

No further payments will be taken after cancellation.

Membership fees are paid in advance and are non-refundable once a billing period has begun.

NorfolkTrades reserves the right to issue refunds at its sole discretion in cases involving duplicate payments, billing errors, or exceptional circumstances.


Business Listings

Businesses are responsible for ensuring that all information submitted to NorfolkTrades is accurate, lawful, and up to date.

This includes but is not limited to:

  • Business names

  • Contact details

  • Website links

  • Social media links

  • Images and videos

  • Business descriptions

  • Reviews and responses

  • Service information

NorfolkTrades does not verify every listing and cannot guarantee the accuracy of information provided by users.


Jobs Board

NorfolkTrades provides a platform that allows users to post jobs and connect with businesses.

NorfolkTrades does not guarantee:

  • The accuracy of job postings

  • The availability of businesses

  • That a job will receive responses

  • That a business will secure work

  • The quality of services provided by businesses

Any agreement entered into between customers and businesses is solely between those parties.

NorfolkTrades accepts no responsibility for disputes, claims, losses, damages, or issues arising from work arranged through the platform.


Reviews & User Content

Users are responsible for all content they submit to NorfolkTrades.

This includes:

  • Reviews

  • Comments

  • Images

  • Videos

  • Job postings

  • Listing information

  • Messages and submissions

The following content is prohibited:

  • False or misleading information

  • Fraudulent reviews

  • Defamatory content

  • Offensive, abusive, threatening, or discriminatory content

  • Spam

  • Unlawful content

  • Content that infringes the rights of others

NorfolkTrades reserves the right to remove, edit, moderate, or refuse any content submitted to the platform without notice.


Acceptable Use

You agree not to:

  • Use NorfolkTrades for unlawful purposes

  • Attempt to gain unauthorised access to the website

  • Interfere with the operation of the website

  • Upload malicious software or harmful content

  • Harvest user information

  • Create fake accounts or listings

  • Manipulate reviews or ratings

  • Use the platform in a way that may damage NorfolkTrades or its users


Account Suspension & Termination

NorfolkTrades reserves the right to reject, suspend, restrict, or terminate any membership, listing, review, job posting, account, or user access at any time and without notice where it considers such action necessary.

This includes, but is not limited to:

  • Breaches of these Terms & Conditions

  • Fraudulent activity

  • Abuse of the platform

  • Misleading information

  • Harassment of other users

  • Fake reviews

  • Activity that may damage the reputation of NorfolkTrades

NorfolkTrades reserves the right to remove any content, suspend any account, remove any listing, refuse membership applications, or terminate access to the platform at its sole discretion.

Where an account, listing, or membership is suspended or terminated due to a breach of these Terms, no refund will be provided.


Limitation of Liability

NorfolkTrades provides its services on an “as is” and “as available” basis.

While reasonable efforts are made to maintain the website and its services, NorfolkTrades does not guarantee uninterrupted access, availability, or accuracy.

To the fullest extent permitted by law, NorfolkTrades shall not be liable for:

  • Loss of profits

  • Loss of business

  • Loss of contracts

  • Loss of reputation

  • Loss of data

  • Indirect or consequential losses

  • Disputes between customers and businesses

  • Actions taken by users of the platform

Users engage with businesses and customers at their own risk.


Intellectual Property

All content, branding, logos, graphics, website design, and intellectual property belonging to NorfolkTrades remain the property of NorfolkTrades unless otherwise stated.

Users may not copy, reproduce, distribute, or exploit any part of the website without prior written permission.


Changes to These Terms

NorfolkTrades may update these Terms & Conditions from time to time.

Updated versions will be published on this page and become effective immediately upon publication.

Continued use of NorfolkTrades following any changes constitutes acceptance of the updated Terms.


Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from the use of NorfolkTrades shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

NorfolkTrades
Email: sales@norfolktrades.co.uk